Welcome to VegGora! Here are answers to some commonly asked questions.

What is VegGora?

VegGora is a curated vegan marketplace that connects conscious consumers with trusted vegan brands and products across India. Our goal is to make vegan shopping easy, reliable, and accessible.

Are all products on VegGora 100% vegan?

Yes, we carefully curate products to ensure they are vegan and cruelty-free. However, we recommend checking individual product descriptions for detailed ingredient information.

Do you directly sell products or work with brands?

VegGora operates on a hybrid model:

  • Some products are listed via affiliate partnerships, where you may be redirected to a partner website to complete your purchase
  • We directly collaborate with selected vegan brands and list their products on our platform

How do I know if a product is sold directly or via affiliate?

If a product is sold directly, you can complete the purchase on VegGora.
If it is an affiliate product, you may be redirected to the brands or partner’s website during checkout.

Why do you use affiliate links for some products?

Our goal is to bring you the widest range of vegan products in one place. Affiliate partnerships allow us to showcase more brands and products that may not be directly integrated into our platform.

Does the price change if I buy through VegGora?

No, the price remains the same whether you purchase directly or through an affiliate link. In some cases, you may even get exclusive deals.

How can I place an order?

Simply browse products, add items to your cart, and proceed to checkout. For affiliate products, you will be redirected to the partner site.

What payment methods do you accept?

We accept secure payment methods including UPI, debit/credit cards, and other supported payment gateways.

How long does delivery take?

Delivery timelines vary depending on the brand or seller. Typically, orders are delivered within 3–7 business days.

Who handles shipping and delivery?

Shipping is handled by:

  • The brand (for direct collaborations)
  • The partner website (for affiliate products)

Can I return or replace a product?

Return and refund policies depend on the seller or partner brand. Please refer to our Refund Policy page or the partner website for detailed terms.

What should I do if I receive a damaged or wrong product?

Please contact us at support@veggora.com within 48 hours. We will assist you in resolving the issue with the respective brand or seller.

Does VegGora guarantee product quality?

We carefully select brands, but since many products are sold by third-party sellers or affiliates, the responsibility for product quality lies with the respective brand.

Can vegan brands collaborate with VegGora?

Yes! We actively collaborate with vegan brands. If you are a brand looking to reach a targeted vegan audience, you can contact us to partner with VegGora.

How can I contact VegGora?

For any queries, support, or collaborations, email us at support@veggora.com.