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Terms & Conditions

Welcome to VegGora, India’s vegan and cruelty-free marketplace dedicated to promoting conscious, ethical, and sustainable living.
By visiting or purchasing from our website, you agree to comply with and be bound by the following Terms & Conditions.
Please read them carefully before using our services.


1. Introduction

The terms “we”, “us”, and “our” refer to Veggora, and “you” or “your” refers to the user or customer of our website.
These Terms & Conditions govern your access to and use of our website https://veggora.com, including browsing, product selection, and purchase.


2. Scope of Services

Veggora is a vegan and cruelty-free marketplace that promotes ethical and sustainable products from trusted Indian brands.
We feature products across various categories including beauty, fashion, food, wellness, baby care, and lifestyle essentials.
All items listed are verified to be vegan (no animal ingredients) and cruelty-free (not tested on animals).

While we work closely with our partner brands, each brand is responsible for fulfilling its own orders, product quality, and delivery.


3. Acceptance of Terms

By accessing or using Veggora.com, you accept these Terms & Conditions along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.
If you disagree with any part of these terms, please discontinue use of the website immediately.


4. Product Information

We make every effort to ensure that the product details, pricing, and availability displayed on Veggora are accurate and up to date.
However, occasional errors or delays may occur due to updates from brand partners.
Veggora does not guarantee the accuracy or completeness of any information and shall not be held liable for discrepancies.


5. Orders and Payments

All payments made through Veggora are processed securely via Razorpay or other authorized payment gateways.
In case of any transaction failure, double payment, or deduction without order confirmation, please contact us at support@veggora.com and we’ll assist promptly.

Orders once placed will be handled directly by the brand responsible for fulfillment. You will receive communication related to shipping and delivery from the concerned brand.


6. Shipping and Delivery

Delivery timelines may vary depending on the product and the brand fulfilling your order.
Generally, products are dispatched within 2–7 business days of order confirmation.
You’ll receive tracking details via email or SMS once your order has been shipped.


7. Returns and Refunds

We only partner with brands that maintain transparent and customer-friendly return policies.
Please refer to the Return & Refund Policy page for complete details on eligibility, process, and timelines for product returns.


8. Intellectual Property Rights

All materials on this website, including text, images, layout, design, logos, and graphics, are the property of Veggora or its licensors.
Unauthorized reproduction, modification, or redistribution is strictly prohibited without written consent from Veggora.


9. User Responsibilities

You agree not to misuse our website or engage in any activity that:

  • Violates applicable laws or regulations
  • Attempts to gain unauthorized access to our systems
  • Damages or disrupts the website’s functionality
  • Involves copying, duplicating, or exploiting our content for commercial purposes without consent

10. Limitation of Liability

Veggora shall not be held responsible for:

  • Product defects or damages caused by shipping or handling
  • Any delay, non-delivery, or service failure caused by third-party logistics
  • Any loss or damage resulting from use of or reliance on information available on the website

Your use of the website and its content is entirely at your own risk.


11. External Links

Our website may contain links to third-party websites for your convenience.
These sites operate independently, and we have no control over their content or policies.
Veggora assumes no responsibility or liability for actions taken on these external sites.


12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall fall under the jurisdiction of Delhi, India.


13. Updates and Modifications

Veggora reserves the right to modify, update, or replace any part of these Terms & Conditions at any time.
Such changes will be reflected on this page with the updated date mentioned above.


14. Contact Us

If you have any questions about these Terms, please reach out to us at:
📧 support@veggora.com
🌐 https://veggora.com


💚 Our Promise

At Veggora, we believe that compassion can be fashionable, beauty can be ethical, and living kindly can be effortless.
We’re committed to building a world where every choice is cruelty-free — because together, we can Save Animals, Save Earth.